Education

Polytechnic

Singapore Polytechnic 1995 – 1998

Diploma in Computer Information Systems

 

Undergraduate Degree

Queensland University of Technology 2001 – 2002

Bachelor's Degree in Information Technology (Data Communications)

 

Other Professional Certification

Project Management Professional (PMP)

ITIL v3 Foundation

 

Reporting

Staying on top of things, providing visual and verbal reporting are my strengths.

Project Management

Key strength is Project Management. I have over 10 years of experience in managing projects of various sizes.

Vendor Management

I have extensive experience in managing outsourced contracts by external vendors.

Curriculum Vitae

Info-Communications Development Authority of Singapore (IDA)

Employment Period: July 2011 – March 2016

Position: IT Infrastructure Project Manager

Roles and Responsibilities:

  • Seconded to Intellectual Property Office of Singapore (IPOS) statuary board under Ministry of Law;
  • Managed Government Standard Operating Environment (SOE) transition to the new Whole Of Government (WoG) infrastructure;
  • Managed IPOS IT infrastructure contracts and ensure timely renewal for continuous support;
  • Chair weekly/monthly meetings with multiple IT vendors to ensure Service Level Agreement (SLA) are being met;
  • Looks after Data Centre operations to ensure services are kept online;
  • Managed various projects like setting up of new Server Rooms, new office areas, etc.
  • Recently seconded to Casino Regulatory Authority of Singapore (CRA) statuary board under Ministry of Home Affairs (MHA).

 

Hewlett-Packard Asia Pacific Pte Ltd

Employment Period: December 2009 – July 2011

Position: Project Manager

Roles and Responsibilities:

  • Successfully completed the Asia-Pacific Data Centre Setup in Singapore as well as in Australia for a HP Global Account, involving global network connectivity setup, a wide array of hosting server implementation for Active Directory, DNS, Firewall, Backup, and Tools Implementation;
  • Successfully completed the Exit Transition for a Customer in the Banking Industry covering Security Administration and Service Desk;
  • Manages customers’ commitments towards the project and ensure that all risks of potential show-stoppers are mitigated;
  • Manages 3rd party business partners to ensure compliance on their contractual obligations;
  • Document lessons learnt upon completion of the project;
  • Ensures relevant project documents are archived and necessary documents to be handed over to maintenance team.

 

CSC Pte Ltd

Employment Period: August 2004 – December 2009

Position: Manager Network & Infrastructure

Roles and Responsibilities:

  • Involved in various Tenders from preparation of tender specifications to release of tender and thereafter evaluation and award;
  • In-charge of the site planning, build-up and operations of the Server Room as well as the Data Centre, involving structured cabling, network and routing design, infrastructure server deployment and backups;
  • Successfully implemented various network infrastructure projects comprising of WANs and LANs to ensure network resiliency in place;
  • Worked in close collaboration with various Vendor Partners on different engagements;
  • Ensured that the Facility Management Vendors comply with stipulated SLAs (Service Level Agreement);
  • Ensured the smooth Operation of all networks and infrastructure servers and peripherals.

Bi-Link Metal Specialties (S) Pte Ltd

Employment Period: April 2002 – August 2004

Position: IT Administrator

Roles and Responsibilities:

  • Worked jointly with Malaysian counterpart on setting up the network infrastructure for the Johor Plant;
  • Troubleshot and resolved all Network and Server issues;
  • Managed the Corporate Microsoft Exchange Mail Server;
  • Handled Procurement and Asset Management;
  • Conducted Periodic Proof-Of-Concept Studies on various New Initiatives;
  • Implemented and Managed the Corporate new ERP System;
  • Involved in Workflow tuning for the Company;
  • Implemented and managed the Global Roaming Services and VPN services for the Company.

 

Looking to interview potential team members?